Describe it.
We build the form.

Yes, and with no credit card: 3 forms and 100 responses a month, with a “Made with Istban” mark under the form. Before that, every new account starts with a 14-day Pro trial that simply returns to the free plan — nothing is ever charged.

With mada, Apple Pay or card on Moyasar's secure checkout page — your card details never touch our servers.

All prices are in SAR and nothing is added at checkout. A payment receipt is issued automatically under “Payment history” in settings, and once our VAT registration is complete, tax invoices with VAT itemized are issued automatically.

There's no auto-renewal: you're never charged without asking, and you renew yourself before the period ends. If you cancel from settings, your plan stays active until the end of the paid period, then your account returns to the free plan with your forms and responses kept.

Yes. Within 14 days of payment you can request a full refund via “Contact us” in settings. The money goes back to the same payment method, and your account returns to the free plan with your forms and responses kept.

Your forms stop accepting new responses until the next month starts, or until you upgrade and the limit rises right away. Existing responses are kept, and we email you at 80% and 100% of the limit.

Enter it when you choose a plan and pay, before completing your subscription.

Yes. Invite members to your workspace to work on forms and responses together. The number of members depends on your plan — see the comparison table on the pricing page.

Yes. The app and your forms work in Arabic or English, and the AI understands descriptions written in dialect. Date fields can be set to the Hijri calendar.

Yes. Each form's responses export to CSV or Excel from its responses page.

The AI only runs when you ask for it: creating and editing, translation, and response insights. Only then is the needed text sent to the AI model provider for processing, through providers that don't retain it or train on it. It never talks to your respondents: everything they see, you approved before publishing.

The assistant is included in paid plans with no counter and nothing to buy, subject to fair use: it is built for normal work — creating, editing and analysing forms and quizzes — and a typical customer never comes close to the limit. Each assistant request counts as one; a very large file counts as up to five, and you see the number before you upload it. Under very heavy use within a billing cycle the assistant slows to a limited number of requests per day; you see this in your dashboard before anything is refused, along with when it returns. It is switched off entirely only in cases of abuse. Every other feature keeps working, and the free plan has a stated number of monthly tries.

In private storage with no public links — only members of the form's workspace can open them.