IstbanServices & government
Complaints & suggestions
Structured reports with a Hijri incident date and attachments for complaints, and a short path for suggestions and praise.
11 questions · Layout: Steps
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When to use it
For organizations that receive and track service requests, complaints, and appointments.
Questions in this template
- 1What kind of feedback is this?
- 2Which service is this about?
- 3Short summary
- 4Describe it in detail
- 5Date of the incident
- 6Supporting attachments
- 7Previous ticket number on this issue (if any)
- 8Full name
- 9National ID or Iqama number
- 10Mobile number
- 11Email
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