IstbanServices & government
Patient satisfaction survey
The patient journey from booking to leaving — no names, no clinical data, one response per visit.
11 questions · Layout: One at a time
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When to use it
For organizations that receive and track service requests, complaints, and appointments.
Questions in this template
- 1Type of visit
- 2How easy was booking your appointment?
- 3How long did you wait past your appointment time?
- 4Reception staff
- 5Nursing team
- 6Did the doctor clearly explain your condition and treatment plan?
- 7What wasn't clear?
- 8Respect for your privacy during the examination
- 9Cleanliness of the facility
- 10How likely are you to recommend us to a friend or relative?
- 11What should we improve first?
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